Jenny Kakoudakis (Warlingham Ensuite Bathroom Renovation)
"I don't think a short review can do IDL full justice. One of the most professional companies I have come across, where the customer is absolutely at the centre of everything they do. You can see the full scale of their work for us here: https://www.seasonsincolour.com/single-post/Amazin...
I hired a HOUZZ PRO because I wanted a professional finish for our bathrooms and therefore wanted someone with a good online footprint and examples of previous work. The owner Lubo Pavlov, visited out property for the initial quote, investigated thoroughly and provided a detailed quote for all the work to be undertaken. If I could summarize all the reason why I am delighted about IDL's work:
1. Punctuality and patience - They were onsite every day, before the school run, waiting patiently while I was stressing to get the kid ready and out, before making their way in. They left every day after we had returned home (at 6pm).
2. They looked after our home. From the obvious protective sheets on the floor and stairs, to cleaning up at the end of every day.
3. Communication. Every day, I received a breakdown of what took place, and what was scheduled for the next day.
4. Preparation - I was advised early on about products I would need to purchase, which helped us move the project efficiently to completion.
5. Problem solving - All the team made recommendations where I couldn't. No expenses were made unless they were totally necessary.
6. No corners cut. The quality of work was high; where we wanted changes, there was a 'no problem, we'll do it' attitude.
7. Project Management - end to end, the owner was onsite every morning and evening, to supervise progress. And when they needed to pick up products on our behalf, they did so.
8. Always available on the phone.
IDL will now work on our family bathroom and I have already asked them to quote me for a kitchen renovation and other carpentry projects in our home. I wholeheartedly recommend them, they are REALLY NICE GUYS that you feel safe having around your home. They get on with the job and stay out of your way"
Pavel Stoyanov (Crystal Palace - House Conversion Into Flats)
"We have used IDL Contractors on a house conversion into 3 flats. We have had no experience with such project in the past and it was a big challenge for us. We have to say that we have made the right choice selecting IDL as main contractor for this project. Lubo advised us on a lot of points that we were not aware of and made a lot of additional research giving us different options.
There are many positives, one of the things being our very little involvement in the building process as both of us work full time. We would only do the forthright inspections and we were delighted with the progress and the quality of the works. In the gaps between out visits Lubo have kept us updated with pictures of the progress.
We cannot say enough good things about Lubo. He is a guy that is very easy to deal with. He is very positive, hardworking and someone who can deal with problems.
In summary, we recommend IDL as a reliable and quality builders, they exceeded our expectations and we will certainly use them again for future projects. They came within budget, on time and work was performed to a high standard."
Lubo and his team were marvellous- helped me out quickly, to specification, good work, at very fair price. Most important they were totally reliable - with very good communication. I will again. Thank you Lubo
Lubo and his team were diligent throughout the flat refurbishment. They were left alone to carry out the work which the results are excellent. They transformed a tired and broken flat into a truly wonderful rental property. I have no problem in reccommemding Lubo, and in fact I will be using him again for another project in the near future. As with all refurbish projects, unseen problems can occur, Lubo was always on hand to offer a practical solution. The quality of the finished work is exemplary.
Polite, efficient, very good job all round.
Lubo has done a wonderful job on my flat, he was on site every day and always available by phone. He gave me lots of advice and guidance through a slightly tricky job - I had been let down by previous builders and so Lubo had to right many wrongs. I'm thrilled with the work done and I'm already thinking of other jobs for him, I will be getting Lubo back in a few months. Lubo has skilled tradesmen who fixed lighting, fitted fences, did tiling, painting and wallpapering for me, all to a very high standard.
Lubo and his team did an excellent job. I'll use them again when I have another job. Lubo is very responsive and keeps his word. You won't regret using him.
Very satisfied with the quality of the work done, value for money, and accuracy of the timescale given. I originally planned to just do a few odd jobs in the bathroom but was given such a reasonable quote to re-do the whole thing, I went with that option.. Lubo is also very friendly and helpful; even giving me a photo album documenting the job step by step at the end! I would highly recommend Lubo if you want someone honest, knowledgeable, reliable and reasonable.
Lubo was professional and went the extra mile to get the job done. An unexpected issue that was not predicted. After digging through the concrete believed to be the foundation Lubo then dug an extra meter and a half of rubble before underpinning the building. Lubo was always positive even when the job took longer than expected. Lubo did a great job and his work passed the local building control. I found Lubo extremely knowledgable which saved me money. I would always recommend Lubo to family and friends.
I contracted Lubo to renovate the bathroom, lay underfloor heating and perform some electrical works in my property. Having received several quotes I can guarantee that Lubo was very reasonable with his pricing and at the same time delivered to a high standard. Lubo pays a lot of attention to detail and is someone whom you can trust with the responsibility and does not require following up. Lubo and his team are very professional and a pleasure to work with. I have recommended Lubo to a few of my friends
Lubo and his men did an excellent job in our property. Besides doing what we asked him for, he also found hidden problems and solved everything very efficiently. He was honest with his approach and informed us of everything that was going on. We're really happy with our new kitchen and bathroom and we'll definitely get him to help us out with other building work again in the future!